Publication

Evolving insurance distribution in the digital age

Insurance Governance Leadership NetworkFinancial Services Leadership NetworkBank Governance Leadership NetworkJuly 2024

On May 21 in London and June 13 in New York, board directors and senior executives from the Insurance Governance Leadership Network met to discuss the opportunities and challenges surrounding evolving distribution models, including embedded insurance, direct-to-consumer channels, digital marketplaces, and the evolving role of brokers and agents.

ThisViewPoints highlights the following key themes that emerged from these meetings and related conversations:

  • The existing insurance distribution model is coming under stress
  • Intermediaries will play an important but somewhat different role
  • Insurers are experimenting with alternative approaches to product distribution