Tori Kaplan

Tori Kaplan is head of corporate responsibility (CSR) at Truist Financial Corporation, a purpose- driven organization and the seventh-largest commercial bank in the United States. In her role, she partners with the company’s executive, business, and strategy leaders to develop, formalize, and promote Truist’s environmental, social and governance (ESG) initiatives to align with the bank’s purpose to inspire and build better lives and communities.

As head of CSR, Kaplan analyzes external trends and benchmarks to inform near- and long-term goals; builds relationships with internal and external partners to advance Truist’s ESG efforts; connects with investors and stakeholders to provide counsel on Truist’s ESG strategies; and works across the enterprise to ensure corporate responsibility practices are embedded throughout the business. She also leads Truist’s volunteerism efforts, annual workplace giving campaign, and collaborates across the organization on ongoing community initiatives to further embed CSR and ESG into Truist’s overall priorities.

Previously, Tori was head of corporate responsibility at SunTrust, where she spearheaded the organization’s first corporate responsibility report and led external reporting efforts to position the bank’s corporate responsibility policies and programs. Prior to SunTrust, Tori led the corporate social responsibility team at CSX for 13 years, where she was instrumental in developing industry-leading CSR, corporate philanthropy, stakeholder engagement, and crisis response programs and initiatives.

Tori leads Truist’s climate risk management and ESG working group, which provides oversight and counsel on the organization’s CSR and ESG practices, and is a member of the ethics, business practices, and culture committee. Additionally, she serves in several industry organizations, including the Ernst & Young sustainability group in Atlanta, the Georgia Tech sustainability advisory council, and the Bank Sustainability Roundtable.

For fun, Tori, a foodie and former chef, enjoys inventing new culinary delights with her 11-year- old daughter to share with family and friends.